Position Summary

The Marketing & Communications Coordinator supports the organization's marketing, communications, volunteer recruitment, fundraising, and community engagement efforts. This position is responsible for coordinating communication initiatives, creating content, maintaining brand consistency, managing digital communications, and supporting organizational outreach efforts that increase awareness of the organization's mission and impact.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Marketing & Communications Coordination

· Coordinate implementation of the organization's marketing and communications plan.

· Create and distribute marketing and communication materials for programs, fundraising initiatives, events, and community outreach.

· Maintain brand consistency across organizational communications and materials.

· Draft newsletters, press releases, promotional materials, and community communications.

· Assist with media relations activities and community awareness efforts.

· Track communication metrics and prepare reports on engagement and performance.

· Coordinate production of printed and digital marketing materials.

 

Organizational Communications

· Develop content for annual reports, donor communications, impact stories, newsletters, and fundraising campaigns.

· Gather program information, participant stories, volunteer experiences, and organizational outcomes to support communication efforts.

· Assist with internal and external communication initiatives.

· Support event promotion and community engagement activities.

· Update organizational marketing materials as needed.

· Assist with volunteer recruitment and donor stewardship communications.

 

Digital Marketing & Content Management

· Manage and maintain content on the organization's website and social media platforms.

· Create, schedule, and monitor social media content.

· Assist with email marketing campaigns and digital outreach efforts.

· Monitor social media activity and engagement.

· Track website, email, and social media analytics and provide recommendations for improvement.

· Create basic graphic design materials using approved brand standards.

· Coordinate photography and video content for organizational use.

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Team & Organizational Support

· Collaborate with program, development, and administrative staff on marketing and communication projects.

· Assist with special events, fundraising campaigns, and community outreach activities.

· Provide administrative support related to marketing and communications activities.

· Participate in organizational meetings and professional development opportunities.

· Support community presentations and outreach initiatives as assigned.

 

Qualifications

· Bachelor’s degree in marketing or related field preferred.

· Two years required, of professional experience in marketing, design, and communications.

· Strong organizational, interpersonal, and communication skills.

· Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.

· Passion for youth mentoring and commitment to the mission of Big Brothers Big Sisters

 

Critical Skills & Knowledge

· Excellent organizational and written/oral communication skills required.

· Demonstrated ability to meet deadlines.

· High attention to detail and sense of urgency to drive towards project accuracy and completion

· Demonstrated experience with Microsoft Office, Publisher and Adobe Cloud required.

· Experience with website development/maintenance, proficient use of social media and familiarity with web-based programs for communications.

 

Other Requirements

· Valid driver’s license and access to reliable transportation.

· Must pass a criminal background check.

· Availability to work occasional evenings and weekends for events and community engagement.

 

Compensation:

The compensation for this Full-Time position (32 hours/week) is competitive pay commensurate with experience. Benefits include health insurance, dental insurance, vacation, holidays, wellness days, 401k retirement account and an Employee Assistance Plan.

 

To Apply:

DEADLINE TO APPLY: August 7, 2026 Send resume and cover letter to Kayla Fischer, Development Director, at kfischer@bbbsecw.org

Big Brothers Big Sisters is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.