Make a lasting impact on youth. Join a team that believes in the power of mentorship.

At Big Brothers Big Sisters, our mission is simple: create and support one-to-one mentoring relationships that ignite the power and promise of youth. We’re looking for a Part time (25 hours) Program Coordinator to help us bring that mission to life through our traditional community based and site based mentorship programming.

This position is ideal for someone who values relationship-building, organization, and creating engaging experiences that help youth grow and thrive.

Key Responsibilities :

Enrollment & Matching (20%)

• Recruit and coordinate volunteer and child enrollments.

• Review and follow up on references to complete the assessment process.

• Identify and eliminate any barriers to enrollment.

• Assess volunteer and child information to make high-quality match recommendations and facilitate match meetings.

Match Support and Coaching

• Provide ongoing support and coaching to volunteers, children, parents, and other key stakeholders involved in the match.

• Continually assess match relationships through thorough, timely match support conversations, focusing on child safety, volunteer training, match development, youth development, satisfaction, and problem resolution.

• Develop strategic interventions to strengthen and grow match relationships.

• Maintain a regular contact schedule with all parties involved in the match.

• Address and resolve potential problems that impede healthy match development.

Facilitate Match Activities (15%)

• Coordinate and facilitate four match activities per year to support relationship development and community engagement.

• Plan and execute events for volunteers and mentees to build stronger bonds and contribute to positive youth development.

• Track attendance, participation, and feedback to inform future planning.

Program Development & Engagement (10%)

• Contribute to the development and refinement of program models and activity frameworks to align with youth outcomes.

• Identify trends, gaps, or emerging needs that inform future program improvements.

• Build and maintain relationships with site-based contacts, partners, and community stakeholders.

• Offer innovative program ideas and solutions to engage participants.

ADDITIONAL POSITION RESPONSIBILTIES

• Monitor match length and milestone progress to help the agency meet

match length goals/retention rate goals.

• Represent BBBS in partnering school and community events throughout

the year.

• Coordinate games, prizes, and school supply/backpack distribution for

the annual agency picnic as part of the program team’s event responsibilities.

• Contribute to a positive, engaged, and collaborative agency culture.

• Document and share stories of impact by highlighting meaningful

moments and outcomes from match relationships, particularly those that

reflect positive youth development, strong mentor mentee connections, or

long-term success.

QUALIFICATIONS

• Associates degree required in human services, social work, psychology, education, or a related field.

• One year experience with case management or a human service field prefered

CRITICAL SKILLS & KNOWLEDGE

• Excellent organizational and written/oral communication skills required.

• Strong ability to build relationships with mentors, mentees, staff, and community partners.

• Demonstrated ability to work independently and as a team player.

• Flexibility, accuracy, and attention to detail in a fast-paced environment.

• Demonstrated ability to meet deadlines and manage multiple projects at once.

• Experience using Microsoft Office (Outlook, Word, Excel).

• Ability to identify, develop and utilize available community services and resources to benefit staff and agency.

• Ability to work with diverse populations and collaborate effectively in a team-oriented environment.

• Basic understanding of trauma-informed practices, or a commitment to developing this knowledge.

Additional Requirements

• Must have a valid driver’s license, reliable transportation, and proof of insurance.

• Occasional evening and weekend hours required for events or program needs.

Schedule & Work Environment

• Routine office work year round, along with regular in-person meetings at school or community locations.

• Travel within the community is required during the workday.

Why Join Us?

At Big Brothers Big Sisters, you’ll be part of a passionate, collaborative team working toward a powerful goal: helping all youth achieve their full potential. We offer a supportive workplace, mission-driven work, and the chance to make a real impact—every single day.

Job Type: Part-time

Benefits:

• 401(k)

• Employee assistance program

Work Location: In person